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Sun, November 19th 2017
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Fequently Asked Questions
Most Frequently Asked Questions

What can Ism do for me
Who or What labels can Ism get me in touch with?
Can I change my user name?
How do I change my password?
How do I change the email address on my account?
How do I cancel my Ism membership?
I entered an Industry Opportunity and have not heard back from anyone. Will someone contact me?
Does Ism accept demos?
How do I create an MP3?
Why does the computer appear to have successfully uploaded my MP3 and it is still not there?
Why am I unable to listen to any audio from the site?
I am unable to view certain portions of the IsmSound.com web site. Why?
What are the browser requirements for this site?
Is there an alternate form of payment such as PayPal, money order or cash?
Does Ism offer Ism Sound membership gift certificates?
What format does Ism accept songs?

Ism Help Table of Contents:

Ism Sound
My Account/Registration
Industry Opportunities/A&R Drop Box
Help For Project Members
Help with WAV, MP3s.
Purchases/Transactions
Legal


Most Frequently Asked Questions

Q. Can I change my user name?
A. If you would like to have your user name changed, simply send an email to feedback@IsmSound.com with the following information: Your name, email address, current user name and desired user name.


Q. How do I change my password?
A. If you would like to have your password changed, simply log in and click the "edit profile" link in your user information box or, click here.


Q. How do I change the e-mail address on my account?
A. Simply log in and click the "edit profile" link in your user information box or, click here.


Q. How do I cancel my Ism Sound membership?
A. You can cancel your Ism Sound membership at any time by e-mailing Ism Customer Support at cancel@Ism .com, quoting your transaction reference number, invoice number and Ism PRO user name.

If you cancel within the first 7 days of your membership, you will receive a full refund for the amount that you paid upon membership signup. Your access to Ism Sound members' only features will be terminated immediately and all information that you submitted will be removed (audio file uploads, image uploads, etc.).

If you cancel 7 days after the start of your membership signup, you will not be eligible for a refund, however you will continue to have access to Ism PRO members' only feature for the remainder of the membership term* you signed up for but your account will be set to a 'Cancel Pending' status. Once your membership term* has expired, your access to Ism Sound members' only features will be terminated and all information you submitted will be removed (audio file uploads, image uploads, etc.); you will not be billed for a membership renewal. Please note that no pro-rated refunds are given.

* Term is in regards to a monthly, quarterly, and annual membership.


Q. I submitted my information to be considered for an Industry Opportunity and have not heard back from anyone. Will someone contact me?
A. You will only be contacted if your music has been chosen and forwarded to the person or company behind the particular Opportunity.


Q. Does Ism accept demos?
A. Ism accepts demos only in digital uploads for review, for written commentary review, or for the submittal towards an industry opportunity. Ism only accepts full demos, however, on a one time basis. You may not send your full demo more than once, even when applying for different industry opportunities.


Q. How do I create an MP3?
A. If you want to upload a song to Ism from a CD, you need to save (or "rip") your songs from your CD to your computer. Some programs allow you to encode your files as MP3 files while ripping them. Some programs will only let you save the CD songs as WAV files and then you need to encode them as MP3 files separately. If your songs are already on your computer, but in a format other than MP3, you will need to convert them. There are many free and shareware programs available for ripping CDs and MP3 encoding. A good place to look for programs of this sort is Downloads.com. To get you started, we have included a few recommendations below. (Please understand that these are recommendations only. Ism is not responsible for the functionality or technical/customer support of any software recommended below.) Remember to check the system requirements for each of these programs before attempting to download them or install them on your computer.
dBpowerAMP Music Converter 9.0
dBpowerAMP Music Converter can convert audio files from one format to another and rip music straight from Audio CDs or LPs [optional install]. dMCcan convert to and from Wave, Mp3 and from CD Audio (CDA) files. Codec downloads add Windows Media Audio v8 (WMA), Ogg Vorbis and many more types to the table.
FreeRip 1.21
FreeRip MP3 is a free application that can record digital audio tracks directly from compact discs, without going through your sound card. You can save tracks as CD-quality WAV files or encode them to MP3 format. Moreover, you can encode existing WAV files to MP3 format.
CDex 1.4
CDex is a freeware application that records audio tracks from CDs and saves them to a disk as regular WAV files or as a encoded sound file. This program features an MP3 decoder.
WaveSqueezer 1.0
WaveSqueezer is a WAV-to-MP3-converter.

Q. What do I do if the computer appears to have successfully uploaded my MP3 and it is still not there?
A. Net congestion, Internet traffic, or IsmSound.com traffic can cause a problem with the uploading of a file. If you do not receive confirmation from the site (either an upload ID number, the project manager page or a confirmation page) your file was not received. Please note: Uploads to the profiles sometimes take up to an hour to get posted to the site.


Q. Why am I unable to listen to any audio from the site?
A. Make sure that you have the most current version of Real Player Basic installed on your computer. This is available for free download from Real.com. Also, you must make sure that you do not have any other media player running (Real Player, Real Jukebox, QuickTime, Windows Media Player, etc.) when trying to listen to audio from the IsmSound.com site.


Q. I am unable to view the Certain portions of the IsmSound.com site. Why?
A. Certain portions of the site are made available to Ism Sound members only as an extra benefit to their membership. Special Industry Advice, full articles, certain calendar access, etc is a special privilege to those who undergo membership. If you would like full access to the Ism web site, click here, or Click on the Join Ism link found on the IsmSound.com home page or various other pages within the site.


Q. What are the browser requirements for this site?
PC: Internet Explorer 5.0 and above, Netscape Communicator 4.75 or 6.1, and America Online 5.0 and above.
Mac: Internet Explorer 5.0 and above, Netscape Communication 4.75 and above, and America Online 5.0 and above.


Q. Is there an alternate form of payment such as PayPal, money order or cash?
A. Yes! Ism is able to accept forms of payment other than credit card. To arrange a payment without a credit card, send an email to membership@Ism.com and alternatives will be explained.


Q. Does IsmSound offer Ism Sound membership gift certificates?
A. Yes we do! To purchase an Ism Sound gift certificate, e-mail us at info@IsmSound.com with the subject heading: Gift Certificate.


Q. What format does Ism accept songs?
A. All songs must be submitted to Ism in MP3 format at a rate of 128 kbps. If you need help creating your MP3, click here.


What is Ism ?

Q. What is Ism ?
A. Ism is a network and a machine of elite Industry resources, from pre-production to promotions, serving as the one-stop center for artists, businesses and entertainment entrepreneurs. Ism was created to provide artists who desire to complete their recording endeavors and meet career goals with the most efficient and quality -specific services, while allowing those businesses to use networked promotions as a unified lobbying force in the music business.


Q. What can Ism do for me?
A. Ism can provide you access to the top 5% of industry resources that best fit your needs. We can assist you in finding what you need from the industry. We can help you get in contact with people or put you in places that can better expose your talents. We can show you how to develop yourself, be self sufficient in your music career, improve your chances of making a way for yourself in the music industry.


Q. Who or What Labels does Ism have connections with?
A. Ism continues to grow in our connections everyday. With the support of our members and our affiliates we are able to kick down the door of the music industry as a larger force for each individual member of our network. As a member you are a part of that force and you then, have access to the abilities that most likely, only a larger force could possess. Labels that Ism works with and opts to work for you with range everywhere from small indie labels with a lot of potential to Large corporate labels who spend millions on artists every day. Some of these labels include: Universal, Sony, Jive, J Records, Mofo. Music, Columbia Records, Motown, Atlantic, Arista, BMG, Virgin, Loud Records and many others.


Q. Who are Hitmakers?
A. Hitmakers are the creative forces behind today's Industry opportunities for aspiring artists, musicians and entrepreneurs. Genres include: R&B, Hip Hop, Alternative, Rock, Top 40, Rap, Jazz and Gospel.


Q. What are the benefits of being a Ism Sound Member?
A. Your Ism Sound Membership allows you to develop your musical and recording skills while showcasing your music and talents to the those who could help you with your career.

As an artist:
  • Access to Ism aligned businesses for 5 to 15% discounts Consulting and / or Demo Critique
  • Opportunity to be included on the AudioIsm CD a massive promotional tool to the music Industry
  • Discounts to Ism or Ism related events
  • Information about new Industry Opportunities that can further your career
  • Networking with fellow members and businesses at Ism events, panels, seminars
  • Access to exclusive portions of the Ism Sound site
  • Performing at Ism Showcases for significant exposure to label reps, managers or booking agents and more…
As a Business:
  • Access to other Ism aligned businesses for 5 to 15% discounts
  • The ability to propose and execute joint ventures with other businesses in the Ism Network
  • Networked promotions for your services with other Ism business members
  • Concentrated promotions or advertising to members who are in need of your services
  • Purchasing Power
  • Lobbying Power
  • The referral of your services to potential clientele and more…

Q. Will Ism further my career?
A. The Ism Sound includes important benefits to help industry players further careers by allowing users to showcase their ideas, music, abilities and more. Ism also gives users exclusive Industry Opportunities in addition to providing industry feedback of your music.


Q. How can I find profiles of other Ism PRO members?
A. You can search through other Ism Industry resources and tools. You can begin your search with a keyword or by selecting a specific skill. Then narrow your search results based on criteria that is important to you. Click here to search for profiles.


My Account/Registration

Q. How do I join Ism?
A. A. You can join Ism by purchasing a Ism Sound membership. You need to complete the Ism membership registration form and enter your billing information. You can do so, by clicking here. You can choose whether to be billed monthly, quarterly or annually.


Q. Why can't people under the age of 13 become registered users?
A. Ism cannot accept registrations from children under the age of 13 due to the Children's Online Privacy Protection Act (COPPA). You can learn more about COPPA at the Federal Trade Commission Website.


Q. How do I sign in?
Click the Sign In button at the top of any page on the site. Then enter your user name and password in the boxes on the left hand side of the page and click the 'login' button.


Q. What if I've forgotten my password?
A. When you go to log in, click on the message that states 'forgot your password?' You will be asked questions that validate your membership. And through a series of steps, your password will be reinstated.


Q. How can I remove myself from the Ism mailing list?
A. Sign in and click on the My Ism link. Under the heading 'Edit Account Preferences', click on the 'Edit My Accout' link. Scroll down to the 'Mail Preferences' section and click in the white circle next to 'I do not want to receive updates and news'. Click the 'submit' button and you will be removed from the Ism mailing list. Please note that if you remove yourself from the mailing list we will no longer be able to inform you of updates to Ism PRO or other Ism products and services.


Q. What is a cookie and what are they used for?
A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information. An example is when a browser stores your passwords and user ID's. They are also used to store preferences of start pages, both Microsoft and Netscape use cookies to create personal start pages.


Industry Opportunities/A&R Drop Box

Q. What is an Industry Opportunity?
A. Record labels, film/television music supervisors, producers, managers, and other music industry entities contact Ism when they're looking for specific musical talents. We offer that service exclusively to Ism Sound Members.


Q. Who's listening to my A&R drop box submissions?
A. At first, only Ism A&R are listening to your submissions. They then select the best submissions (anywhere from 5-to-20 entries) and compile them onto a CD. That CD will be forwarded to the person or company behind that particular Industry Opportunity. Copies of all these compilation CDs are also sent to various Hitmakers to alert them to the talent within the Ism community.


Q. How do I submit to an Industry Opportunity?
A. Depending on the nature of each particular Industry Opportunity, you may have to upload an MP3, or we may request that you send in your submission through snail mail. Take the time to read all entry information that is provided with each and every Industry Opportunity.


Q. If I submit a song, does it automatically get submitted to the person or company behind the Industry Opportunity?
A. No. The Ism A&R Department listens to each and every submission for each and every Industry Opportunity. They then select the best submissions (anywhere from 5-to-20 entries) and compile them onto a CD. That CD will be forwarded to the person or company behind that particular Industry Opportunity. Copies of all these compilation CDs are also sent to various Hitmakers to alert them to the talent within the Ism community.


Q. How do I know if my submission was forwarded?
A. Once a CD has been sent along to the person or company behind the Industry Opportunity, all the Ism members who were included on that compilation CD will be notified via e-mail.


Q. If my song was included on the compilation CD, when can I expect to hear something from the company who received it?
A. Like everything in the music industry, there is no guarantee that you will be contacted. You can be fully confident that your song was indeed listened to by the people at the company who put up the Industry Opportunity, but that does not mean that they will contact you. If they do like something that they hear, they will contact the Ism, who will in turn contact you and put you in touch with the right people.


Help For Project Members

Q. How do I find music to play on?
A. Ism can find you some of the best producers, both discovered and undiscovered who may be willing to help you with your development. You can find a producer by posting an announcement to the appropriate bulleting board to see who bites, or you can submit to an industry opportunity should an established producer be looking for an artists.


Q. How do I search for things that I need such as producers or writers for collaboration?
A. There are a couple of ways to do this. You can post your request to an Ism bulletin board under the appropriate category, you can browse through the listing of Ism recourses and contact a professional company that best suits your needs, or you can submit your music or profile to be considered for an industry opportunity that arises in your field.


Q. How do I post to the Ism Sound Calendar?
A. This function is only allowed to Ism Sound Members. Non-members are free to view postings regarding important events that are happening around the city, but only members can post such events. The value in this is that Ism can carefully monitor any and all postings to our calendars. This assures viewers that events posted are legit. Ism also reserves the right to remove postings by Ism members should their events or postings be considered inappropriate.


Help with WAV, MP3, TRF and QDM files

Q. What are WAV, MP3, TRF and QDM files?
A. WAV is the native format for sound within the Windows environment. WAVs are just digitized sound samples and require no additional software to play, however compared to MP3s they are very bulky and therefore not at all well suited for downloading or sharing with a friend.

MP3 stands for MPEG-1 Audio Layer 3. The MPEG process compresses a sound file into approximately 1/12 the size of the original file by eliminating certain sound frequencies that can't be heard by the human ear. As a result, MP3 files are better suited for downloading or sharing with a friend.


Q. How do I turn a WAV file into an MP3?
A. You need an MP3 encoder such as the Blade Encoder, which can be downloaded for free at http://bladeenc.mp3.no/ Once you have downloaded and installed the Blade Encoder on your desktop, simply drag and drop the WAV file you wish to convert on top of the Blade icon. An MS-DOS style dialog window will appear indicating the progress of the encoding and when done an MP3 file with the same name as your WAV file will be created on your desktop.


Q. How do I turn an MP3 into a WAV file?
A. You need an MP3 encoder such as the Blade Encoder, which can be downloaded for free at http://bladeenc.mp3.no/ Once you have downloaded and installed the Blade Encoder on your desktop, simply drag and drop the MP3 file you wish to convert on top of the Blade icon. An MS-DOS style dialog window will appear indicating the progress of the encoding and when done a WAV file with the same name as your WAV file will be created on your desktop.


Purchases or Transactions

Q. What about copyrights?
A. The Internet exchange of music is no different then the exchange of music in a studio. It is key for you to take the...

Legal

Q. Is there an alternate form of payment such as PayPal, money order or cash?
A. Yes, if you would like to use an alternative form of payment for Ism other than what is in the application process, you may contact Ism at membership@IsmSound.com to find out how to acquire membership.


Ideas cannot be copyrighted; the expression of the idea (i.e., the specific bass line or drum track) can be. There are two copyrights involved - (1) the copyright in and to the composition (i.e., what is being played) and (2) the copyright in and to the sound recording (i.e., the recording of the actual performance).

Under the current Copyright Act, work is protected from the time it is "fixed", meaning embodied in something which can be played back. Work, which has not been registered with the U.S. Copyright Office, is still protected, although registration with the Copyright Office is required before suit can be brought. Registration is also required before statutory damages can be awarded.

It's a lot like the "sampling" issue - there is no way to prevent anyone from sampling a recording without permission, but that doesn't make it legal. If someone uses your material without permission, you have the same legal rights and remedies you would have if they had obtained it from a record, or from overhearing you in a rehearsal studio. We can track who downloaded what, and when, and this helps resolve factual disputes (such as someone downloading your track and then saying they never heard it, they came up with the idea on their own).

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